Cancellation Requests
Any cancellation or rescheduling request by a registered Academy
participant (“registrant”) must be received in writing via email to
academy@alarm.com. You may follow up by
calling your Account Executive(s), but we must receive your request in
writing, sent to the
academy@alarm.com email address, in order
to confirm timely receipt of your request.
Requests for cancellation or rescheduling will be accepted up until close
of business two business days in advance of the training course. We must
confirm the attendance of all our participants at that time, and if we do
not receive timely notice from you, it will result in a late cancellation
fee of $195. For example, for a Thursday training course, your
cancellation must be received by close of business Tuesday. As a reminder,
our office is located in Virginia and our business hours are 9am - 5pm
Eastern time. If the cancellation request is received after the deadline,
we will charge your dealership $195. No-shows will also be charged the
$195 late cancellation fee.
Cancellation by Alarm.com
If Alarm.com cancels a scheduled Academy or other training course due to
an insufficient number of registered participants, all registrants will be
notified as far in advance as possible, but no later than two weeks before
the scheduled training course. If Alarm.com cancels a scheduled Academy or
other training course due to severe weather or other emergency or
extenuating circumstances, we will give as much notice as reasonably
possible under such circumstances. All registrants should carefully review
all event related registration information (as found in your registration
receipt, registration confirmation email and/or the Partner Portal) for
any additional terms or limitations that may apply to a training program.
Confidentiality
Registrant acknowledges that Alarm.com is the owner of valuable
proprietary and confidential information, including, without limitation,
Alarm.com's technology, software, products, business plans and strategies,
and that unauthorized disclosure of any such confidential information
would irreparably damage Alarm.com. Registrant further acknowledges that
it may learn or come into possession of certain confidential information
while attending the Alarm.com Academy or other training course, and
Registrant hereby agrees not to disclose or use any Alarm.com confidential
information unless expressly agreed to in writing by Alarm.com.
No Recording
Video or audio recording of any Alarm.com Academy event or other training
course is strictly prohibited.
By clicking “Enroll Now”or "Register" for this session, you agree to
these Terms & Conditions.